“Inclusive communication is about creating and delivering content that empowers all of your audience to truly connect, so that they can act on the opportunitiesRead more about Food For Thought #019
“The needs and expectations of your audience should guide your presentation strategies, and your delivery mechanisms should feed into the expectations and needs of yourRead more about Food For Thought #018
“If your business can’t afford to ignore an untapped Canadian consumer market of over $165 billion a year, then you must pay attention to theRead more about Food For Thought #017
“As professional speakers, trainers and communicators, we often let our own experiences, beliefs, preferences and biases dictate how we approach and deliver our content toRead more about Food For Thought #016
“What if your biggest loss of potential revenue came, not from those who don’t like you, but from the 40% of your audience with variousRead more about Food For Thought #015
“If you recognize that people with disabilities and the elderly can be part of your audience, then you must acknowledge that their needs will differRead more about Food For Thought #014
“If you think an inclusive approach to communication is cost prohibitive, then you should look at what it costs your business to systematically exclude partsRead more about Food For Thought #013
“Challenges for inclusion may be our responsibility to solve as professional communicators, but the weight of exclusion is ultimately borne by audience members alone.”Read more about Food For Thought #012
“Inclusion is like driving a car… as long as everything runs smoothly, no one notices or cares. But when something breaks down, the entire experienceRead more about Food For Thought #011
“If your definition of diversity and inclusion doesn’t include catering to the needs and expectations of people with disabilities and the elderly, then you’re doingRead more about Food For Thought #010
“The first step to becoming a truly inclusive communicator is to acknowledge diversity. Every single person needs some differentiation in some way, at some point,Read more about Food For Thought #009
“If you’re not explicitly leveraging strategies to include everyone in your audience, then you are implicitly excluding a large segment of that same audience.”Read more about Food For Thought #008
“As professional speakers, trainers and communicators, we oftentimes have a misleading tendency to see our audience as nothing more than an extension of ourselves.”Read more about Food For Thought #007
“When we craft our message to meet the needs and expectations of audience members living on the extremes of the bell curve, then those inRead more about Food For Thought #006
“Discarding some audience members’ experiences as edge cases implicitly defines the boundaries of who in your audience you actually care about.”Read more about Food For Thought #005
“A one-size-fits-all delivery of your message will always end up denying part of your audience with fair and equal opportunities to truly learn, share, grow,Read more about Food For Thought #004
“To be truly inclusive, you must design your content for the extremes of the human experience, where your audience lives differently, thinks differently, and experiencesRead more about Food For Thought #003
“If you’ve designed your keynote, presentation or workshop to fit the average audience member, then I’m sorry to say, but in reality, you’ve essentially designedRead more about Food For Thought #002