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This section is dedicated to the lived experiences of audience members with disabilities willing to share how speaking professionals sometimes leave them behind. So we can all learn to do better.

Myriam is a digital strategist and seasoned SEO expert who prides herself in always being up-to-date about what happens with search algorithms and how to create non-boring content people will want to share. She helps companies define strategies and tactics to leverage digital channels to gain more visibility or increase conversions, and works on websites to satisfy mobile humans, desktop robots, and everything in between.

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Interview with Myriam Jessier

Last updated on December 18, 2022
by Denis Boudreau
  • InklusivComm Interviews

Inklusiv Interviews - Helping speaking professionals become truly inclusive. Sunday December 18th, 2022. Myriam Jessier.

Every week, we meet with audience members with disabilities who are willing to come forward and share a little bit about their own personal journey and experiences, attending live, in-person, or virtual speaking or training events. Through their unique and generous perspectives, speakers, trainers, facilitators, and other communication professionals can hopefully learn about some of the things that they do well, but also (and maybe more importantly) about some of the things they could improve to provide an experience that is truly inclusive of everyone.

Meet Myriam, an audience member who has ADHD

So, without further ado, let’s dive right into this week’s interview with Myriam Jessier (she/her). Myriam has ADHD and comes to us from Quebec, Canada.

Introductions

QUESTION 01 Can you tell us a bit about yourself, and how your disability might impact your experience, as someone who attends live in-person and virtual events?

Hi, I’m Myriam and I have ADHD. For someone like me, going to events is overwhelming. There are so many people, and voices and noise, and distracting things!

First, I need a quiet room. It’s a room where people can go to deal with the overstimulation. One of my pet peeves is when groups come in thinking this is a quiet room that’s just *perfect* for their loud meeting. NO, IT IS NOT. They quickly back off when we tell them what it is, though.

Another must for many folks like me is to invest in Loops. Loops are things you put in your ear to cut out the noises that grate our nerves. They are used by a lot of neurodivergent folks. We talk about them to each other because it’s great: you tune out a lot of the noise without missing conversations.

I have a problem with things that move too fast, or in an unexpected manner… please don’t use WordArt. Please don’t use too many fancy animations. They not only distract me, but they also make me feel ill.

And then something I don’t talk about often… One fourth of the month, I can’t count on my legs to carry me. I have a health issue that makes things worse and worse and worse as time goes on. It’s a thing. It’s fine. BUT I need the elevator on those days. I also need to waltz around alcohol offers because that’s not compatible with my pain levels (it makes it worse) and sometimes, it downright clashes with my meds.

And then, from an online standpoint, virtual events are sometimes even weirder, because there is a lot of dead time. The time spent figuring out microphones that everyone finds awkward… that’s a signal for my brain to wander off. This means that I will have missed most of the event actually. And if your audio is dismal, you have lost me. The end.

Things that ruin the experience

QUESTION 02 Thinking back on some of your experiences attending in-person or virtual events, what are some of the worst things speakers, trainers, and other communication experts can do to ruin your experience as an attendee?

Not providing a quiet room in an in-person setting is a big one. So is using slides that are just full of text, or having bad audio (including bad glitches, random shouting in the background, or sounding like there’s a goat headbutting your microphone). These are all examples of things that can ruin the experience for me.

Things that make a positive impact

QUESTION 03 Can you share some of the great things speakers, trainers, and other communication experts sometimes do that make a positive impact on your ability to fully enjoy your in-person or virtual event experiences?

On the other hand, really engaging slides, a great tone of voice that keeps me engaged, and folks who don’t try to cram ALL that they know about the topic down your throat in 30 minutes. Also, speakers who will give me one thing that I can implement or think about really fast to get that dopamine hit. And then, when it comes to online talks specifically, folks who find a way to not have their head hiding their content. That certainly makes me feel more engaged.

Sharing a piece of advice

QUESTION 04 If you had one piece of advice to give speakers, trainers, and other communication experts, so their content became more inclusive of people who have disabilities, what would it be?

It’s pretty simple. Be human. Emote, and use your slides as support to what you are saying.

Wrapping up

QUESTION 05 Thank you for sharing some of your insights with us today. As we wrap up our conversation, is there anything that you’d like to add, such as another thought, another piece of advice, another perspective, etc.?

You know me…I already did that up above! But there is one other thing…

Accessibility doesn’t mean JUST your problem. It really, really irks me when I attend an accessibility talk at a conference and it’s CLEAR the speaker does not give a flying fuck about folks with ADHD. I had one recently that made my brain melt because of the slide format. Slides should not have too much information on them, or I will read them instead of listen to you. Do not use typography that is hard to figure out, or I will spend most of my time doing that. If you drone on without any animation, my brain will wander. I’m always looking for the next dopamine hit… so if you have specific “zingers” or great quotes, I will love those and they will get me back on track.

Connect with our guest on social

Interested in knowing more about our guest this week? You can follow Myriam on LinkedIn, Twitter, and Mastodon.

Would you like to be featured as one of our next guests?

Are you a person with a disability who’d like to share their experience attending live, in-person or virtual events, in order to help speaking professionals learn from their mistakes, and become more inclusive in the delivery of their content? If so, fill out our interview questionnaire, and we’ll work together to feature your experience and perspective in the near future!

Denis Boudreau

About Denis Boudreau

Denis Boudreau is a consultant, trainer, and speaker specializing in digital accessibility and disability inclusion. He works with organizational leaders who want to equip their teams with the skills to create accessible websites and digital products – so no one is left behind. A Certified Professional in Web Accessibility (CPWA), Denis has trained thousands of web professionals over the past 20+ years and delivered hundreds of workshops in both English and French. He has helped leading brands like Netflix, Salesforce, and Victoria’s Secret embed accessibility into their digital strategies, empowering them to meet legal obligations, improve user experience, and connect with more people, more effectively.

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Is your digital experience  leaving people behind?

Every day, millions of people with disabilities are blocked from accessing information, services, and products – simply because organizations overlook digital accessibility. These aren’t edge cases. They’re your customers, your employees, your community.

At Inklusiv Communication, we help you change that. With over 25 years of experience, we train the teams who design, build, and maintain your digital platforms, ensuring accessibility is built in from the start.

If you’re ready to reduce risk, improve access, and serve everyone with dignity, let’s talk. Together, we’ll help you create digital experiences that don’t leave anyone behind.

“The absence of visible failure often delays responsibility. Leaders act once risk becomes undeniable, not when early signals first appear.”

~ Denis Boudreau, InklusivComm

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