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Interviews

This section is dedicated to the lived experiences of audience members with disabilities willing to share how speaking professionals sometimes leave them behind. So we can all learn to do better.

Sheri is an accessibility program innovation and strategy architect, a sought-after writing and public speaking expert with a history of successfully architecting strategic global accessibility programs in a Fortune 200 environment. Her expertise includes deploying corporate policies, accessible digital property design, and remediation using LEAN and AGILE software development techniques, analytics, and maturity modeling.

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Interview with Sheri Byrne-Haber

Last updated on June 19, 2022
by Denis Boudreau
  • InklusivComm Interviews

Sheri Byrne-Haber

Every week, we meet with audience members with disabilities who are willing to come forward and share a little bit about their own personal journey and experiences, attending live, in-person, or virtual speaking or training events. Through their unique and generous perspectives, speakers, trainers, facilitators, and other communication professionals can hopefully learn about some of the things that they do well, but also (and maybe more importantly) about some of the things they could improve to provide an experience that is truly inclusive of everyone.

Meet Sheri, an audience member who uses a wheelchair, has glaucoma, and experiences hearing loss

So without further ado, let’s dive right into this week’s interview with Sheri Byrne-Haber (she/her). Sheri uses a wheelchair, has glaucoma, and experiences hearing loss. She comes to us from California, USA.

Introductions

QUESTION 01 Can you tell us a bit about yourself, and how your disability might impact your experience, as someone who attends live in-person and virtual events?

I have a congenital mobility disability and use a wheelchair to get around longer distances. I also acquired vision loss through glaucoma and hearing loss through an autoimmune condition.

Things that ruin the experience

QUESTION 02 Thinking back on some of your experiences attending in-person or virtual events, what are some of the worst things speakers, trainers, and other communication experts can do to ruin your experience as an attendee?

Not having captions, not having a microphone runner, having seating that can’t be easily rearranged for wheelchairs, having visual presentations with poor contrast, having buffet tables too high, having events on grass.

Things that make a positive impact

QUESTION 03 Can you share some of the great things speakers, trainers, and other communication experts sometimes do that make a positive impact on your ability to fully enjoy your in-person or virtual event experiences?

They ask about disabilities on the registration page, and then reach out and ask me what I need. They make sure everything important on a slide is integrated into their speaking points for that slide.

Sharing a piece of advice

QUESTION 04 If you had one piece of advice to give speakers, trainers, and other communication experts, so their content became more inclusive of people who have disabilities, what would it be?

Run the PowerPoint accessibility checker on your deck, and ask yourself on every slide:

  1. how would someone with hearing loss equally access this information?
  2. how would vision loss visually equally this information?
  3. how would someone who is neurodiverse access this information?

Wrapping up

QUESTION 05 Thank you for sharing some of your insights with us today. As we wrap up our conversation, is there anything that you’d like to add, such as another thought, another piece of advice, another perspective, etc.?

On top of the accessibility checker recommendations in PowerPoint, here are additional questions to ask when it comes to in-person events:

  1. how would someone with mobility disabilities access everything at the event?
  2. how would someone with Long COVID access everything at the event?
  3. can people with dietary constraints make specific food requests?

Connect with our guest on social

Interested in knowing more about our guest this week? You can follow Sheri on LinkedIn and Twitter.

Would you like to be featured as one of our next guests?

Are you a person with a disability who’d like to share their experience attending live, in-person or virtual events, in order to help speaking professionals learn from their mistakes, and become more inclusive in the delivery of their content? If so, fill out our interview questionnaire, and we’ll work together to feature your experience and perspective in the near future!

Denis Boudreau

About Denis Boudreau

Denis Boudreau is a consultant, trainer, and speaker specializing in digital accessibility and disability inclusion. He works with organizational leaders who want to equip their teams with the skills to create accessible websites and digital products – so no one is left behind. A Certified Professional in Web Accessibility (CPWA), Denis has trained thousands of web professionals over the past 20+ years and delivered hundreds of workshops in both English and French. He has helped leading brands like Netflix, Salesforce, and Victoria’s Secret embed accessibility into their digital strategies, empowering them to meet legal obligations, improve user experience, and connect with more people, more effectively.

Need some help? Book a free 30-min discovery call!

Is your digital experience  leaving people behind?

Every day, millions of people with disabilities are blocked from accessing information, services, and products – simply because organizations overlook digital accessibility. These aren’t edge cases. They’re your customers, your employees, your community.

At Inklusiv Communication, we help you change that. With over 25 years of experience, we train the teams who design, build, and maintain your digital platforms, ensuring accessibility is built in from the start.

If you’re ready to reduce risk, improve access, and serve everyone with dignity, let’s talk. Together, we’ll help you create digital experiences that don’t leave anyone behind.

“Digital tools are often judged by efficiency and speed, not by who can actually use them. What feels productive to leadership can quietly exclude others every single day.”

~ Denis Boudreau, InklusivComm

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